The Art of Project Management: Expert advice from experienced project managers in Silicon Valley, and around the world
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Training & Certification

Delighting Your Customers – Taking Care Of Our 5 Ds a Day!

Delighting Your Customers! By Dr. Shree Nanguneri Ever thought about a time when a salesman, provider or a vendor asked you if you were delighted with their product and/or services?  Probably, much less often than you wished.  By the same token, do you recall your customer or manager complaining about a Defective product or a [...]

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Electrical Audit Excellence – An Integration with Business Process Excellence – Project Manager’s Point of Convergence – Part III

Project Manager’s Point of Convergence – Part III Co-Authors: Dr. Shree Nanguneri and Mr. Rao, G In this final “Part III” of our series, we close by integrating the electrical audit process with the principles of business process excellence. As project managers, the approach using the principles of business process excellence (BPEx) helps organizations gain credibility [...]

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Electrical Audit Excellence – Project Manager’s Gold Mine to Business Opportunity – PART II

Electrical Audit Excellence – Project Manager’s Gold Mine to Business Opportunity - PART II Co-Authors: Dr. Shree Nanguneri and Mr. Rao, G This sequel to Part – I deals with solving problems and leveraging opportunities in the field of electrical audits, where project managers working within or outside their project scope in their organizations, can make a [...]

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Electrical Audit Compliance for This Millennium – Organizational Approach – Part I

The Electrical Audit Process - PART I Co-Authors: Dr. Shree Nanguneri and Mr. Rao. G Electrical Equipment Audit Abstract Organizations throughout the world invest time, energy, and efforts to comply with standards in different areas such as ISO, OSHA, and other areas. One of the critical areas for any infrastructure or business operating unit is being in [...]

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“PM”s

I am repeatedly in conversations with someone who refers to “PMs”. And I have to figure out which kind of PM they’re talking about. Take this sentence from a recent email: “…designed for executives, managers, PMs, BAs, developers, testers – essentially anyone in the software development value stream.” Or the recent email with the subject [...]

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Could we make managing programmers a little easier?

Could we make managing programmers a little easier?

Programming managers have typically had years of training in programming… And no training in management. I’ve been taking a fascinating census of programming managers this fall that has shown me just how true that is. As I talk about our book Managing the Unmanageable: Rules, Tools, and Insights for Managing Software People and Teams to [...]

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Leadership, Management, and Integrity – the VPE Perspective

Role of the VPE in Management The role of the VPE has two essential tasks: (1) to build and direct an efficient organization that can do the work and to which operational responsibility can be delegated, and (2) manage the complex web of communications between the Engineering organization and all the other interested parties, be [...]

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7 Tricks to attending a conference on someone else’s dime

Professional Development Series by Laura Lee Rose www.LauraLeeRose.com Hello, this is Laura Lee Rose – Corporate Exit Strategist for the Blooming Entrepreneur – and I am a business and life coach that specializes in time management, project management and work-life balance strategies.  As a success and business coach, I encourage continuous learning and sharpening our [...]

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PMP and LSS for Students in Colleges and High Schools Part II – Effect of High School on Final Board Examination –The Analytical Treatise

PMP and LSS for Students in Colleges and High Schools  Part II – Effect of High School on Final Board Examination –The Analytical Treatise

Part II – Effect of High School on Final Board Examination –The Analytical Treatise Dr. Shree Nanguneri and Co-Author-Project Lead Contributor, Ms. Reethika S. Iyer*     Background: In Part I, we shared our experience on how parents make decisions to selecting high schools. Once the students graduate they are then again faced with the [...]

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Enhancing PMP with Business Process Excellence – Part III Viable Lean Six Sigma Solutions

Enhancing PMP with Business Process Excellence - Part III Viable Lean Six Sigma Solutions

Enhancing PMP with Business Process Excellence Part III (Final Part of Series) Viable Lean Six Sigma Solutions to Validate Project Timelines and Increase KPI Linkage for PMP leaders Dr. Shree Nanguneri and Mr. Gustav Toppenberg   Meandering in a World Swayed by Certification: In Part I, we addressed the vitality of the linkage of a [...]

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Enhancing PMP with Business Process Excellence – Part II Validating Project Timeline Against Changing Customer Requirements

Enhancing PMP with Business Process Excellence - Part II Validating Project Timeline Against Changing Customer Requirements

Enhancing PMP with Business Process Excellence Part II (of an III Part Series) Validating Project Timelines against Expected Changes in Customer Requirements Dr. Shree Nanguneri and Mr. Gustav Toppenberg Background for “Changes in Customer Requirement:” In Part I we initiated discussions on how the KPI needs to link with the business goals and objectives.  In [...]

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Enhancing PMP with Business Process Excellence – Part I Success with Key Performance Indicators

Enhancing PMP with Business Process Excellence - Part I Success with Key Performance Indicators

Linking PMP Leaders’ KPI with Customers’ Success Dr. Shree Nanguneri and Mr. Gustav Toppenberg click to hear music Brief Introduction of the current PMP and LSS status quo: Whether we refer the PMP or LSS leadership success there is a clear process that is transparent as shown below: With the PMP space we are looking [...]

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The Hidden Value of Conferences and Symposiums

The Hidden Value of Conferences and Symposiums

If all you are planning on doing at the next conference you attend is to learn something from the sessions and the exhibits, my advice would be to save your money, focus on your work, and ‘get the dvd’. As we all know, attending conferences isn’t just about the sessions, the keynote speakers, or the product demos. The values you attain from attending conferences are all in the periphery, they are about the ‘X Factors’, those that help you , your team and your company get ahead professionally.

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A Century of Scientific Management

Did you know Project Management is having a birthday? Well, sort of a birthday. It was 100  years ago, in 1911, that Frederick W. Taylor published Principles of Scientific Management. Early pioneers of project management, such as Henry Gantt, were followers of Dr. Taylor. Now, for historical accuracy, it should be noted that Dartmouth College [...]

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How do you handle the “pains in the necks” on your projects?

How do you handle the “pains in the necks” on your projects?

I recently was asked “How do you handle the “pains in the neck” at the office, home and social environments.

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Why should project managers speak another language?

Why should project managers speak another language?

Unfortunately, in many countries, especially English-language ones, foreign languages have not been taken seriously by educational institutions, parents and children. People who learned to speak a foreign language were few and far between and sometimes couldn’t use their languages professionally. This is changing. More and more students are learning “hard” languages like Mandarin and Arabic [...]

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Energizing Agile

Energizing Agile

We’ve all heard about Agile, the good and the bad. While to some Agile is relatively new, I started being Agile when I led the Intel Inside(R) Program System in the 1990s, before the Agile Manifesto, XP, Scrum, and the various other approaches were developed. The project taught me the value of minimizing non-value-added deliverables; [...]

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Is working from home the fast track toward the door?

Is working from home the fast track toward the door? What remote workers need to know about staying in the spotlight? While working from home sounds wonderful, there are some negatives to that flexible lifestyle. People with home offices tend to work more hours – often evening and weekends People with home offices tend to [...]

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Corporate development & finance – Business value from the corporate perspective

Corporate development & finance – Business value from the corporate perspective

Now it is time to explore how these services and capabilities are viewed by the enterprise in terms of true business value and competitive advantage. Corporate development concerns itself with the management arm of the enterprise, setting the strategy and priorities, and ensuring that the enterprise wide investments are aligned with future strategic goals.

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Enterprise Architecture – Linking Teams to the Enterprise

Enterprise Architecture – Linking Teams to the Enterprise

Now that the linkage between the delivery and operations of the service has been established and the PM understands how the service enables a capability, it is time to make the connection between the delivery team and the organization.

I believe that helping the PM understand EA and its links to Business Architecture (BA) will help to crystallize the role that their delivery team plays in the broader scope of the enterprise.

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Services Management – The life-cycle of a Service

Services Management – The life-cycle of a Service

Linking Project Delivery in the early stages to business value can be challenging at best, due to changing strategic goals of the enterprise. Also, understanding the full life cycle of the delivered service, including the total cost of ownership and the end-to-end life-cycle of the service can be a difficult task to assume and communicate.

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