Can Neuroscience Improve the Project Brain? 1 of 3
PART ONE: CHRONIC STRESS RESPONSE “I’ve experienced many terrible things in my life, a few of which actually happened.” Mark […]
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Operations Driven Versus Customer Driven
Is your business operations driven or customer driven? One day a woman went grocery shopping. She and her husband, a
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What To Do When You Can’t Say Yes To Your Customer
One of the most negative situations one can create with a customer is to say “no.” In general, people hate
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The Complaining Customer
The complaining customer – we just can’t stand them! Well, most of us can’t stand them. The reality is that
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Are You “In the Game”?
In a recent discussion about additional costs being added to my home build project, I made a comment to our
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Toolset for Thinking Positively
As youngsters, we knew we had to fall a few times to master any new skill. But as we got
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Develop Your Potential as a Complete Project Manager
In our discussions and writings about what it takes to be a complete project manager, co-author Alfonso Bucero and I
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Accelerating Team Development
A discussion forum in an online management, leadership, and team building course asks: Knowing that teams need to go through
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Integrity Booster: It’s all in the follow-through….
As a business coach, I sometimes receive late requests to change an appointment. Because of my busy schedule, it’s not easy to accommodate these types of last-moment requests. In my professional life, I easily handle this with my cancelation and refund policies. But how do we handle similar things in our personal and social lives? Well, I recommend that we respond in similar tones.
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How do you transition from a consulting job back to management?
I recently received a question regarding “How do you transition from a consulting job back into management?”. This is a great topic, because the answer is useful whether you are moving from a consulting job back into IT, or management; OR moving from any field to a different career.
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When your peer becomes your boss (and vice-versa)…
As a business and success coach, I help people manage their career development. There will be times when someone is
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