Below is Part 2 of a 3-Part article designed to help IT and database professionals stay on top of their game in an ever-changing trade. Part 1 highlighted some IT scenarios. In this part 2, we will take a closer look.
Creating a “No Excuse Zone” around you Part 2 Read More »
Many organizations and companies strive for good or excellent customer satisfaction ratings. While those are very good goals, they are low level steps. To leap your customer service to the superior or genius level, a different mindset it required. We need to focus on the Client Experience versus merely customer satisfaction.
What’s the difference between good customer service and a good client experience? Read More »
A decision calendar? You’re already drowning in calendars, I know. You maintain your project milestones calendar, your team’s meeting calendar,
Power Your Projects with Decision Calendars Read More »
Part I – Impact of High School Choice on Student Final Year Performance Dr. Shree R. Nanguneri and Project Lead
Enhancing PMP with Business Process Excellence Part III (Final Part of Series) Viable Lean Six Sigma Solutions to Validate Project
Enhancing PMP with Business Process Excellence Part II (of an III Part Series) Validating Project Timelines against Expected Changes in
Linking PMP Leaders’ KPI with Customers’ Success Dr. Shree Nanguneri and Mr. Gustav Toppenberg click to hear music Brief Introduction
This series cover three methods of charting and logging your work product estimations:
Iterative charting to improve accuracy
Charting for effective communications
Charting for a streamlining process example
The Secret Behind Accurate Estimating (Part III). Read More »
Time is just a form of measurement. It’s a tool for our convenience. One of the uses for “time” is to synchronize pieces of a project: to schedule the various work products and integrate into a quality product, service or event. Inaccurate estimating skills slow down the entire team and builds resentment in those required to pick-up the slack.
The Secret Behind Accurate Estimating (Part II) Read More »
Time is just a form of measurement. It’s a tool for our convenience. One of the uses for “time” is to synchronize pieces of a project: to schedule the various work products and integrate into a quality product, service or event. Inaccurate estimating skills slow down the entire team and builds resentment in those required to pick-up the slack.
The Secret Behind Accurate Estimating Read More »
When things are not going our way, we need to stop and evaluate; because things are supposed to work smoothly together. So, when we find any type of resistance, chances are something isn’t matching. Either the rules or the people involved are not aligned. Once again – no one is doing anything wrong. It’s just not a perfect match, yet.
Some rules are meant to be broken…. Read More »