Interpersonal
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What do they have in common?
Think about Google and Net Apps. Now think about the Ritz-Carlton Resort-Hotel Chain, Best Buy, Trader Joe’s, Whole Foods and Wynn Hotels. What do they all have in common?
It’s how they treat their people.
Technorati Tags: building_relationships, common-sense, everyone-wins, Interpersonal, Leaderhip, management-theory, Professional-Development, soft-skills, What-really-works
Contingency People Planning: Working with the Dark Side
Halloween Bonus:
What Do These 3 Tales Have in Common?
PM Horror Stories 5, 6, and 7
The Incompetent Estimator
The Messy Contributor
The “Gotcha!” Boss
Technorati Tags: case-studies, Difficult-people;-timelines, Dysfunctions, human-factors, Interpersonal, Managing-stakeholders, people, Project-Horror-Stories, Risk
The Key to Successful Cross-functional Collaboration
Quick: what’s the biggest challenge in cross-functional collaboration? Bing! Yes, “building trusting, open relationships” is correct! Does that sound too Oprah-esque? Let’s think about it for a minute. How do you build trusting, open relationships in your cross-functional team, and why does it matter?
Let’s start with why it matters. How successful will your collaboration be if each [...]
Part 4 of 6 on Teamwork: Bottom Lines – A tool for achieving interpersonal teamwork
A friend once emailed me with a burning question about “A Situation” with a particular team member. What had started out as some displays of mild to medium recalcitrance – the team member resisting some advice in preparing for a design review, then being pointedly late on a couple of key deliverables – had spread [...]
Connecting: Hearing and being heard.
To me, a key ingredient for a productive meeting is connection. Otherwise, why meet at all? But how many meetings have you been with someone who was physically there, but mentally: elsewhere? Or perhaps you’ve been that person who isn’t really present?
Thus I wonder, “How can I establish connection upfront, to set the stage [...]
The 6 Emotional-Basket-Case Thinking Hats
The most challenging aspect of being a project manager is dealing with (mostly) humans. They’re emotional, unpredictable and down right irrational at times! (Not me, of course . . . the OTHERS!) Out of what appears to be intense frustration with the whack-a-mole fashion in which humans approach creative thinking and problem-solving, [...]
