Conflict & issue management

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Program Management and the “Tough Conversation”

Recently, like all too many people these days, I found myself in the position of needing to find a new job.  Now before you give up on this blog I promise not to rant on about how bad things are; rather I’ll talk about a topic that came to mind while I was preparing for [...]

Risk? What Risk?

Risk?  What Risk?

Every program manager has run into the same situation at some point in their career. You put together your program plan with lots of spreadsheets, Gantt charts, requirements documents, resource requirements, risk management plan, etc. You present the plan to management and everything goes reasonably well until you start to talk about risks and how [...]

Getting Teams Unstuck

B. W. Tuckman discovered that teams go through development stages beginning with the forming stage and ending with the adjourning stage. Just after a new team is formed it usually migrates into the “storming” stage where conflict develops over how it is going to reach its team goal, how its members are going to work together efficiently, and [...]

Conflict, Diversity & Distance

I spoke to the Project Management SIG this morning and we talked about handling conflict when managing people from all over the world with different values, expectations, and styles.
The group reminded me that some of the diversity is also about age groups and the way they relate to work and to authority.

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Cultural Differences – Expectations

Hi, It’s my time to blog again – and this is my birthday week – so I am going to take advantage of it and have some fun.
Just to let you know:  I am currently teaching at Keller School of Management.  Teaching several MBA courses which include Leadership & Organizational Development, Business Planning, and International [...]

To tell or not to tell, that is the question

Hi, this is ArLyne Diamond, Ph.D. again.  Here’s the second in my series of scenarios:
While conducting management training for a group of managers at XYZ Corp. they had a change in upper management and the new management was trying to trim costs.  One of the managers consulting with me, let’s call her Sandra, was scared.  [...]

The POO Code, Chapter Three

The POO Code, Chapter Three

Seated at the table across from him, Toni made a grimacing face. The news was not good. Proman had started the weekly meeting by reminding key engineers from each of the study groups that resolving these issues was the top priority for the group. The group general manager had come by his [...]

Be positive – Be happy…………..build the team…

 
OK here is the scenario – Do you pass the “ink blot test”??.
It is Friday afternoon on the day before a holiday weekend. You are on the telephone to a venture capital company in New York wanting to know about RoHS impact. The project you are working on since October and which has had three [...]