Mid-Air Disaster Avoided: Values win over Litigation!
In an emergency, would do what’s right to help someone or would you do what’s legally acceptable? I hear you
Mid-Air Disaster Avoided: Values win over Litigation! Read More »
Welcome to the blog, where practitioners share project management insights with the community. The blogs are written by volunteers of the SVPM Scrum Team Program and external contributors.
Been nudged lately? (Are you sure???)
I got a D in English when I was a sophomore in high school. I don’t remember who my teacher
Been nudged lately? (Are you sure???) Read More »
Got POWER? (what kind?)
Dictionary.com defines power as a person or thing that possesses or exercises authority or influence. To this, I’m adding to
Got POWER? (what kind?) Read More »
She took the concern right out of my mouth
I learned 2 communication tips from my dentist last week. (Just by seeing the word “dentist”, you got the shivers,
She took the concern right out of my mouth Read More »
Trust Enhances Employee and Customer Experience
Whether you are talking about a customer relationship or employee relations, there is an essential element that must be part
Trust Enhances Employee and Customer Experience Read More »
Amazing Customer Service Gives the Edge
Today I’m going to tell you about a business tool that you can use to gain a competitive edge over
Amazing Customer Service Gives the Edge Read More »
Operationalizing a Customer Service Culture
Building the ideal corporate culture doesn’t happen by chance. If you are a leader of a company or organization and
Operationalizing a Customer Service Culture Read More »
The Importance of Taking Risks. Video Blog 7
Thinking of playing it safe in your career and your life? Don’t! Kimberly shares the importance of taking risks in
The Importance of Taking Risks. Video Blog 7 Read More »
How to Collaborate with Peers. Video Blog 6
Do you sometimes think doing all the work yourself would be easier than collaborating with your peers? Although it’s frustrating
How to Collaborate with Peers. Video Blog 6 Read More »
Working Effectively with People From Around the World. Video Blog 5
How can you work effectively with people from different countries and cultures, and people who speak different languages? Kimberly has
Working Effectively with People From Around the World. Video Blog 5 Read More »
What Does it Mean to be Global Minded? Video Blog 4
Being global-minded means being a citizen of the World as well as a citizen of your home country. Based on
What Does it Mean to be Global Minded? Video Blog 4 Read More »