quality_problems

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Quality Costs

While Ford announced that “Quality is Job One,” it is Toyota and Honda that continue to build the most reliable cars year after year.  Many, if not all, software companies want to build a quality product, few actually do build products that meet their own internal management quality expectation and external customer’s satisfaction.    The [...]

Opposites Attract?

Opposites Attract?

Today I would like to cover two categories in the survey that are nearly opposite.  The first is Reduced Quality. The second is what I classified as an Increased Demand for Good Project Management.
Fire
Most of these actions appear to me to be short-sighted ones that solve a current financial problem at the expense of long-term [...]