process

Where to Go From Here?
I realize that most of us will never face the challenges confronted by Gene Kranz, NASA Flight Director, on Apollo 13, but the mental exercise is worth doing.  If you haven’t seen the movie, or have seen it and view it as entrainment at the time, I suggest renting it and [...]

Rallying the Team from a Bump in the Night
For the rare situation where the project plan comes to an abrupt, premature end or dead stop, it is your time to show everyone what real leadership is.  At this point the whole team, and more, are looking for someone to rally them and provide direction on [...]

Process for Handling the Dips in the Road

The majority of unexpected situations that hit a project during its execution are dips in the road to closure; a leader can certainly prepare both themselves and a process for the team, to deal with these.
As the project leader you own the solution/decision process, like any of [...]

Who is Solving the Problems and Making the Decisions?
The question on the table is, will we have the right person(s) solving the problem and/or making the decision, when needed?
The volume of problems/decisions seen by a project is probably somewhat pyramid in shape, with the bulk lying with individual SMEs and, hopefully, precious few with the [...]

Are you prepared to cope when things go bump in the night?
As project managers we have become proficient in transforming the project charter (in whatever form we get it) into a project plan (hopefully, including some risk management) and then charging through plan execution to closure.  But, what happens when thing go bump in the [...]

It had all the earmarks of a disaster, a real career-sinker of a project. And here was my old friend and former colleague calling me up enthusiastically, on the phone: “Hey Lisa, we need a Technical Project Manager for this start-up I’m working for, in Redwood Shores… you’ll love the project and the team. It’s [...]

After years of managing online products and projects, you’d think it would become old hat… but never, not for this gal. There’s always something new to learn, and a different twist on old scenarios, if you’re open to them. People and team dynamics are endlessly fascinating, and you never know how it’s going to go [...]

The challenge of managing virtual projects is amplified by a complexity factor equal to the number of cultures represented on your team. When you start doing the computations based on the different cultures related to nationality, company, functional discipline, age and caste you can quickly realize why you and your peers heads are spinning when [...]

The applause was thundering as the magician completed his performance. Proman A. Jecgert had hired the magician to help celebrate the completion of what would come to be called Phase One. The party included all participants across the organization. The grove in the trees was a perfect setting, and the sun shone [...]

If you think you might be changing jobs any time soon, (hello Yahoo!, Applied Materials and
Nektar Therapeutics),

Technorati Tags: Career development, career-planning, differentiators, education, process, project-management, Recognition, self-improvement, Success, training, UCSC-Extension

I just loved the latest grievance from my students (see Monday/Tuesday/Thursday posts).  When being given more work than schedule to accomplish it, or additional tasks on top of their “primary” assignment, upon replying that they were going to have to slip something, that they couldn’t get it all done on schedule, they were told by [...]

Just as there are many ways to manage a project, there are many ways to cook a turkey.
We all have our favorite way to do it:  Oven-baked, Bar-B-Cued, Deep fried, or even Outsourced.  And we choose the best technique using various success criteria:
-          Results
-          Taste
-          Moisture content
-          Effort
-          Expense
-          Convenience
-          Novelty
-          Familiarity
All these factors impact what [...]

Managing outsourced work
Now that you’ve made your decision, picked a supplier, and written a contract, just kick back and let them do the work and deliver a final product. After all, they won’t fail because they promised they wouldn’t. And besides, you won’t pay them any more than they bid.
Not so fast.

Technorati Tags: best-practices, change-management, [...]

So what is the result? Today, usually only one team member has spoken directly with a customer, and this understanding isn’t typically captured in written form anyplace to share with the rest of the product development team members. So when a technical tradeoff needs to be made, there is a 50/50 likelihood that the tradeoff [...]

Agile project team values and their embodiment in actual practice are highly subject to personal interpretation on the parts of practitioners, and thus necessarily suffer criticism for its wide-ranging variety of acceptable variations, all claiming to be agile. So a significant percentage of projects that claim to be agile, yet not adopting all of the [...]

I know a pilot who has flown 7000 hours. The other day I asked him, “Chuck, the next time you fly are you going to use your pre-flight checklist?” “You bet!”, he replied. Now why would a jet pilot with that much experience use a checklist? . . . because that’s what professionals do. Professionals [...]

Attribute Results to Processes
This may be the most controversial point, but in my opinion it is aligned with the rest of Deming’s philosophy nicely, and I agree with this point totally. In the US especially, Management By Objectives (MBO) is very much the status quo. I’ll give a short explanation of my opinion [...]