Projecting Leadership in the Age of Change
IBM’s Global CEO Survey, entitled Capitalizing on Complexity, provides insights from over 1500 CEOs worldwide. Inside this survey come some startling observations. Just a couple of years prior, CEOs complained of an inability to see the change that was coming to their market, creating real difficulties in determining how to respond. The problem seems to [...]
Four Facets of the Cross-Culture Project Manager
About one generation ago, management styles focused on the concept of a “happy worker is a good worker.” Organizations focused on providing employees the amenities they needed to feel valued, in hopes of it leading to higher productivity. The Hawthorne experiments by Elton Mayo found that changes in the workplace were welcomed and improved morale. [...]
Understanding Your Customer’s Attachment Style
Program managers, used synonymously with Project Managers here, are often the most consistent face of the organization to the customer base. Program managers (PM) deal with customers on a daily basis. PMs are forced to interact with them constantly to resolve issues, communicate progress, sell new products and services and build a healthy long-term relationship [...]




