Silicon Valley Project Management

Trust Enhances Employee and Customer Experience

By Shep Hyken / August 30, 2013

Whether you are talking about a customer relationship or employee relations, there is an essential element that must be part […]

By Shep Hyken / August 28, 2013

Today I’m going to tell you about a business tool that you can use to gain a competitive edge over

By Shep Hyken / August 26, 2013

Building the ideal corporate culture doesn’t happen by chance. If you are a leader of a company or organization and

Thinking of playing it safe in your career and your life? Don’t! Kimberly shares the importance of taking risks in

Do you sometimes think doing all the work yourself would be easier than collaborating with your peers? Although it’s frustrating

How can you work effectively with people from different countries and cultures, and people who speak different languages? Kimberly has

Being global-minded means being a citizen of the World as well as a citizen of your home country. Based on

How can you lead effectively when you’re promoted? You have 2 ears and 1 mouth, so use them in that

How is leadership different from management? The cynical answer is “Lead people, manage cows.” People don’t want to be managed.

What is leadership? It’s NOT position in an organization chart, and it’s NOT a title on your business card. Kimberly

By Courtney Behm / August 12, 2013

“So,” the engineering manager said as we sat down to our first planning meeting, “what do you think about