Below is Part 2 of a 3-Part article designed to help IT and database professionals stay on top of their game in an ever-changing trade. Part 1 highlighted some IT scenarios. In this part 2, we will take a closer look.
Creating a “No Excuse Zone” around you Part 2 Read More »
Many organizations and companies strive for good or excellent customer satisfaction ratings. While those are very good goals, they are low level steps. To leap your customer service to the superior or genius level, a different mindset it required. We need to focus on the Client Experience versus merely customer satisfaction.
What’s the difference between good customer service and a good client experience? Read More »
Part II – Effect of High School on Final Board Examination –The Analytical Treatise Dr. Shree Nanguneri and Co-Author-Project Lead
Enhancing PMP with Business Process Excellence Part III (Final Part of Series) Viable Lean Six Sigma Solutions to Validate Project
Enhancing PMP with Business Process Excellence Part II (of an III Part Series) Validating Project Timelines against Expected Changes in
Linking PMP Leaders’ KPI with Customers’ Success Dr. Shree Nanguneri and Mr. Gustav Toppenberg click to hear music Brief Introduction
On a closely related topic to my last post, I would like to relate a recent experience I had with
Time is money in products, too! Read More »
You have all heard the old saying, “Time is money”. Well, obviously, this one is very true. Especially in our
Time is money in product development Read More »
Wouldn’t it be nice to value our manual performance just as much as our computers’ operation? Below are some simple steps to keep our career running smoothly.
Defragmentation isn’t just for computers Read More »
As a Project Manager, it is going to be necessary to pave the way through obstacles that come up as the project progresses. Some say that this is the main responsibility of a Project Manager, and I tend to agree. It is up to the Project Manager to ensure that obstacles are dealt with and mitigated before they affect the project team and the project itself. Generally, there are three different kinds of obstacles that projects face: Technical, Political, and Emotional.
Project Managers Pave the Way Read More »
When things are not going our way, we need to stop and evaluate; because things are supposed to work smoothly together. So, when we find any type of resistance, chances are something isn’t matching. Either the rules or the people involved are not aligned. Once again – no one is doing anything wrong. It’s just not a perfect match, yet.
Some rules are meant to be broken…. Read More »