How to handle jealousy in the office.
I received the below great question a few days after my Art of War for Product Managers and High-Performing Professionals.
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Communications
If you can drive, you can understand project managing.
If you know how to drive, you already understand project management. You may still not want to be a project manager, but at least you understand better their function and value. In fact, project management and defensive driving have much in common.
If you can drive, you can understand project managing. Read More »
Pro and Con list to make better decisions.
Most everyone is familiar with Pro and Con lists to help make a decision. Often times the Pro and Con List does very little to clarify the decision – because – well – the reason you are creating the Pro/Con list is because it was a ‘close call’ to begin with. We don’t go to the trouble of making a Pro and Con list on ‘no-brainers’. Often times the pro and cons are pretty equal – making the decision still difficult. Our mistake is that we stop at this point. We don’t take the next step to reduce the impact of the “Cons”.
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Delighting Your Customers – Taking Care Of Our 5 Ds a Day!
Delighting Your Customers! By Dr. Shree Nanguneri Ever thought about a time when a salesman, provider or a vendor asked
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Shifting Your Perspective
Can you recall a time when you and another person shared an experience, but at the end you both had
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Can You Color?
Today, it’s all about doing things differently and doing different things. Did you know Google runs 50 to 200 search
Operations Driven Versus Customer Driven
Is your business operations driven or customer driven? One day a woman went grocery shopping. She and her husband, a
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The Complaining Customer
The complaining customer – we just can’t stand them! Well, most of us can’t stand them. The reality is that
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Accelerating Team Development
A discussion forum in an online management, leadership, and team building course asks: Knowing that teams need to go through
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Integrity Booster: It’s all in the follow-through….
As a business coach, I sometimes receive late requests to change an appointment. Because of my busy schedule, it’s not easy to accommodate these types of last-moment requests. In my professional life, I easily handle this with my cancelation and refund policies. But how do we handle similar things in our personal and social lives? Well, I recommend that we respond in similar tones.
Integrity Booster: It’s all in the follow-through…. Read More »
How do you transition from a consulting job back to management?
I recently received a question regarding “How do you transition from a consulting job back into management?”. This is a great topic, because the answer is useful whether you are moving from a consulting job back into IT, or management; OR moving from any field to a different career.
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