feedback

Gawd save us from people who want to make us better (including the little voice in our heads that’s nattering away to us most of the time about our flaws)! We’re frequently subjected to enough suggestions, critique and advice to choke a horse by people waving the banner of continuous improvement. [...]

Why is it that we need a special day on the calendar to remind us to say thank you?
I guess it’s because we get so tied up with our day to day tasks that we forget to appreciate and acknowledge what others do for us.
Fortunately there are exceptions to this rule.
For example, I received a [...]

Project Sponsors, does this sound familiar?  You’ve got a great team, and you’ve pointed them in the right direction on a new project.  They work really hard, but what they come up with isn’t what you had in mind.
Project Managers, does this sound familiar?  Your project sponsor passes along some high level guidance to your [...]

Bob is consistently late to meetings.

Sara’s tasks are always doing “just fine” up until the last minute: then suddenly there is a crisis and it can’t be done on time.

Your overall team effort seems to be losing momentum compared to your pace at the beginning of the project.

Michael and Susan are strong team players and [...]

Hi everyone, this is the end of my tour of duty as guest blogger.  I wanted to end with some thoughts about the importance of the relationships we develop with peers, bosses, customers, vendors, team members and anyone else with whom we have contact.  It’s all about how people feel they are being treated by [...]

A graduate course required a case study to be submitted every week. A grade was given, no comments were provided, and no discussion occurred in the classroom. Over the duration of the course, little noticeable improvement occurred in quality of the cases submitted or grade received. In another course,

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