Science and Art of Project Management?

davinci.jpgI was recently showing this blog site to a friend. As he looked through it, he nodded and mumbled some (did it just seem to me a bit reluctant and slightly envious?) approvals. Then, he looked up and blurted, “Hey, what’s this art thing?” He was talking about the tag line: “The Art of Project Management”

For me, it is completely on-point. For him, it was misleading. Can we be looking at the same profession?

I thought I’d share part of our conversation related to project management (at least the parts that are printable).

F: Art? I’m not an artist! It’s not good enough to get the job done anymore? I’m just a hard-working guy with no pretensions – unlike some people I know. (he gave me a look that made me wonder if he meant me…. nah, couldn’t be, we both know some real prima donnas!)

A: Wait. Are you saying that you’re not creative? That you just paint by the numbers?

F: ‘Course not. I’m saying that there’s just way too much creativity going on out there. I mean c’mon, you got people re-inventing stuff that we figured out long ago – but they want to figure it out themselves. Why not just look it up, or take a class, or ask me, for Pete’s sake. (he is actually starting to breathe hard)

A: Whoa there – take a sip of your wine. (I decide he needs to kvetch – hey, what are friends for? I want to be supportive) You have some strong feelings about this. Why don’t you tell me more? (Kimberly Wiefling, our blog-master and leadership guru, taught me that one)

F: We don’t talk about the art of law – if you’ve got legal trouble you want someone who knows the law! My cousin is a decent lawyer – no one would mistake him for an artist.

A: But don’t you think that in the courtroom a lawyer is doing a kind of performance?

F: Oh, occasionally. It’s not like on TV. Most of time, you’re doing research and applying what’s been decided before — you know, stare decisis. If we want to be considered a profession, I think we need to get off that artist stuff.

A: So, you’re saying we need to concentrate on the “hard science” techniques – the resource utilizations, Critical Path, and Gantt charts?

F: Too right. That’s what I need to spend most of my time on. Not the occasional dog and pony show.

A: OK, OK, I know we would like to be able to do more analysis and planning – we’ve ranted before about how much better off we’d be by doing more risk planning. But in the world you live in right now, what do you do?

F: Well, I spend a lot of it trying to figure out how to recover from some glitch or another.

A; And how do you do that?

F: Usually gotta round people up and do some problem-solving.

A: And that involves a lot of hard science, right?

F: Absolutely…. hmmm. (he goes silent for awhile) Actually, I’m not directly doing much of that. Just getting people to do the right thing takes a lot of effort. I guess it’s more social science – you know, being able to think like the other guy. So, there you go. It’s still science, not art.

A: Ah. You take the all data and apply the appropriate tools from either the hard or social sciences and get the answer?

F: Well, no. It’s impossible, there’s no time. You have to develop a feel for what’s crucial – to have enough confidence to act without being dead sure.

A: A feel?

F: You know. A gestalt, a blink. (I stay silent) OK, maybe there is an artistic aspect to selecting the tool and applying it in just the right way to get things done.

A: So, it’s not inappropriate to talk about the art of PM?

F: Guess not. Still, it would be nice to be able to just do a Gantt and call it a day.

(I shut up and opened another bottle of wine. It’s good to have friends.)

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About the Author

Alan Tsuda

ALAN TSUDA founded and is a principal in two Silicon Valley based consulting firms; Altapoint Learning and ResultWorks. Mr. Tsuda is also an instructor in project management for the University of California Extension in Berkeley and Santa Cruz and is the master instructor for the instructional design program at UCSC Extension. Previously, Mr. Tsuda was a consultant and project manager for several firms designing and building large computerized systems for clients including the state of Maine, General Motors, General Electric, Doubleday Books, and Warner Communications. He managed product development and consulting services for a start-up software company that was spun-off from MIT and ran a systems integration division for a large computer products distributor. Mr. Tsuda earned an MBA from the Yale University School of Management where he tutored in finance and quantitative methods and was a teaching assistant in organizational behavior. alant@altapointlearning.com
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