http://svprojectmanagement.com/five-whys-for-managing-project-dynamics Project management wisdom from practictioners and the UCSC Extension in Silicon Valley Sat, 13 Mar 2010 10:14:06 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://svprojectmanagement.com/five-whys-for-managing-project-dynamics/comment-page-1#comment-1216 kwiefling Fri, 09 May 2008 17:28:42 +0000 http://svprojectmanagement.com/2008/05/07/five-whys-for-managing-project-dynamics/#comment-1216 Excellent point about avoiding the blame game, Debra! WHY in the form of "Help me understand . . . " and "Let's explore how this occurred . . . " are tools for root cause analysis. People live in enough fear in the workplace without having to worry that they'll be scapegoated for an honest mistake. Project teams work in a realm where success is never assured, and problems are just part of the game. We need to make it safe for people to take on challenges knowing that they may fall short. Your sensitivity to that issue is very much appreciated! - Scrappy Kimberly Wiefling, Author, <a href="http://www.amazon.com/o/ASIN/1600050514/" rel="nofollow">Scrappy Project Management</a> Excellent point about avoiding the blame game, Debra! WHY in the form of “Help me understand . . . ” and “Let’s explore how this occurred . . . ” are tools for root cause analysis. People live in enough fear in the workplace without having to worry that they’ll be scapegoated for an honest mistake. Project teams work in a realm where success is never assured, and problems are just part of the game. We need to make it safe for people to take on challenges knowing that they may fall short. Your sensitivity to that issue is very much appreciated! – Scrappy Kimberly Wiefling, Author, Scrappy Project Management

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