Relationships? Who needs them?
Sticking with my basics theme, how do you feel about building relationships? Does it scare you or does it excite you? Do you feel like its unnecessary or extremely important? Maybe the better question is…HOW? Well if you ask me, I would say it excites me and I think its extremely important! Then again, I [...]
Not another meeting!!
In keeping with the topic of back to the basics, lets talk about Communication. In my previous post I mentioned implementing weekly status meetings at my research center. I bet as you read that you cringed a little. No one likes more meetings…especially me! In my case though it wasn’t “more” meetings…they didn’t have ANY! [...]
Back to the basics…
I just returned from Mexico where I was a “Project Management Specialist Volunteer” for the Peace Corps. I was assigned to a Mexican government research center and my assignment was to help implement project management systems and processes. Ten people had received PMI training and certification but no one had any practical experience. They were [...]
How to Complain like a Champion
We complain. Oh, not you, of course, just those other knuckleheads. At work, our complaints sound like … “Bill’s cluttered workspace drives me nuts!”, “I wish Mary would stand up for herself, she makes all us women look bad.”, “The boss never says anything to the Sales guy when he’s late to meetings, but he [...]
Think Failure to Succeed
“Most success springs from an obstacle or failure. I became a cartoonist largely because I failed in my goal of becoming a successful executive.” Scott Adams, creator of Dilbert “Success consists of going from failure to failure without loss of enthusiasm.” Winston Churchill “Notice the difference between what happens when a man says to himself, [...]
Introverts Unite! (oh, wait, that’s going to be tough…)
Hi, I’m Camille and I’m an extrovert. (Hi, Camille.) I confess that from time to time I’ve overlooked the talents that introverts have to offer. I’m reforming. On a recent flight, I read Quiet: The Power of Introverts in a World that Can’t Stop Talking by Susan Cain. I picked it up because in my [...]
Be “the One” (for yourself)
Exhausted by being connected 24/7? Worried you’ll be seen as a slacker if you don’t answer every email within 14 minutes? Tweeting, liking and pinning multiple times a day because you don’t want to miss anything? One ‘yes’ = this message is for you. (If someone hands you this column, thank them, then read it. [...]
Managing Projects Overseas – Part III – Simplify the Process
Managing Projects Overseas – Part III – Simplify the Process We just spoke of global perspective of managing projects overseas, followed with how PMs can minimize culture gaps in these situations. We now conclude with a value-based sequel relating to simplifying the process as we successfully manage our project (s) overseas. Meeting Your Timeline Objective: [...]
Managing Overseas Projects – Part I A Global Perspective
Managing Overseas Projects – Part I – A Global Perspective All of us have had a fair share of success in managing projects either in our own cities and/or across our country. While some of us on a few occasions have had the fortune of also engaging in projects that are overseas (the meaning of [...]
A Dangerous Bias: action over thinking
Don’t just do something, stop and think!” Probably haven’t heard that one recently, have we? I do an exercise with PM students – both experienced and just starting – the topic is about project problems and I give them a set of instructions. When asked, “Are you ready to start?” there is a resounding, “YES!” [...]
Your Voice: The Four Amigos: “Ah”, “Um”, “Like” and “You know”
Over the last year, I’ve learned a lot about communicating with the human voice. How did I do this? By hosting an Internet Radio Show on BlogTalkRadio. Prior to the Internet radio experience, I was asleep at the vocal chord wheel, so to speak. I used my voice each day, took it for granted, and didn’t [...]
Got Criticism? Always Consider the Source
The best advice I’ve received about dealing with criticism was delivered by my mother. I was about twelve-years-old and my feelings were hurt. After listening to my story of woe, she said three words that caught my attention, spun me around, and changed my life. Her words were: “Consider the source.” Since then, this simple phrase, [...]
Good Job: How to Accept a Compliment
I’ve never had a problem accepting a compliment, so it came as a surprise to discover that many people find this basic interpersonal skill challenging and uncomfortable. After a bit of reflection, I decided that cultural orientation aside, accepting compliments is second nature to me. Why? Because I don’t try to figure out the reason [...]
Meaningless Meetings
(This article is part of a series originally published in Japan by ALC Press English Journal, and is written in “Global English”. CLICK HERE to see the accompanying video, spoken in “Global English”.) QUESTION: “My whole day is an endless string of attending meaningless meetings, which are a complete waste of time. Help!” ANSWER: Unfortunately every day millions [...]
How to handle jealousy in the office.
I received the below great question a few days after my Art of War for Product Managers and High-Performing Professionals. I thought you might be interested in the answer as well. Q: Many senior employees work under my lead. In this case, many other senior employees think that what a lucky me. Jealousy is coming [...]
Pro and Con list to make better decisions.
Most everyone is familiar with Pro and Con lists to help make a decision. Often times the Pro and Con List does very little to clarify the decision – because – well – the reason you are creating the Pro/Con list is because it was a ‘close call’ to begin with. We don’t go to the trouble of making a Pro and Con list on ‘no-brainers’. Often times the pro and cons are pretty equal – making the decision still difficult. Our mistake is that we stop at this point. We don’t take the next step to reduce the impact of the “Cons”.
Delighting Your Customers – Taking Care Of Our 5 Ds a Day!
Delighting Your Customers! By Dr. Shree Nanguneri Ever thought about a time when a salesman, provider or a vendor asked you if you were delighted with their product and/or services? Probably, much less often than you wished. By the same token, do you recall your customer or manager complaining about a Defective product or a [...]




