The Art of Project Management: Expert advice from experienced project managers in Silicon Valley, and around the world
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Courtney Behm - UCSC Extension in Silicon Valley

Courtney Behm is a corporate warrior, program manager, consultant, speaker, writer, and an expert in helping individuals and organizations manage the volatility of our fast-paced, technology-driven world. She knows first-hand how it feels to careen through life, just barely keeping up with changes in direction and plan, and she’s learned the hard way how to stay on her feet. She offers a fresh perspective on life in the fast lane and creates the kind of “Aha!” moment that illuminates new ways to be effective in life and work. Courtney holds a B.A. and an M.A. in Performing Arts and Communication, and an M.B.A. from the Harvard Graduate School of Business. She began her corporate career with IBM, and worked for a variety of high-technology companies in Marketing and cross-functional Program Management roles. In 1999, she left Cisco Systems to found Viewpoint Solutions, providing coaching and consulting services to a diverse client base, including large organizations such as Sun and Adobe, startups, local governments, service professionals, small businesses and not-for-profits. In 2006, she returned to the corporate world in Program Management and Process Change roles. Courtney speaks to associations and organizations on how to stay focused and balanced on the 21st century tightrope, and is the author of the forthcoming book, "Dancing on the Wire: How to Manage Change Before Change Manages You."

Project Management Unplugged: Facilitation vs. Control

Project Management Unplugged: Facilitation vs. Control

Back in the frenetic 90s, when I’d been a Program Manager for about 5 years, I decided to return to my Marketing roots for a change of pace, and took a Product Manager job at a large networking company.  I was leading a number of cross-business unit initiatives, with the attendant large cross-functional meetings, and [...]

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Project Management Unplugged: The Loneliness of the Long-distance Program Manager

Project Management Unplugged: The Loneliness of the Long-distance Program Manager

Until recently, it was an article of faith with me that I could not work remotely from my teams and be an effective program manager.  I relied on my ability to influence and cajole and evaluate in face-to-face interactions.  I rarely worked from home, because that would separate me from what was going on.  To [...]

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Project Management Unplugged: Facilitation and the Power of Intuition

Project Management Unplugged: Facilitation and the Power of Intuition

When I started working as a Program Manager back in the early 90s, I realized that I had to take a very different approach than with my role as Product Manager.  As a Product Manager, I owned things. My focus was necessarily narrow, as the demands of my deliverables were relentless.  I labored every day [...]

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Project Management Unplugged: When it’s not about the metrics

Project Management Unplugged: When it's not about the metrics

Project Management Unplugged:  When it’s not about the metrics Where I’m coming from… Job descriptions for project and program managers all contain a hefty requirements section on the candidate’s ability to collect, codify, analyze and report information.  I don’t know about you, but I certainly spend a good deal of my day tending my metrics farm…the [...]

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